Our professional installers handle everything from removing old flooring to carefully installing your new floors with precision and care. We focus on delivering a flawless finish so you can enjoy your updated space right away.

Yes, we offer furniture moving for an additional fee. This ensures your belongings are safely moved out of the way during installation. Please let us know in advance if you’ll need this service so we can prepare.

Yes, we will remove your toilet to allow proper flooring installation. However, toilet reinstallation is not included, and you will need to hire a plumber for that service after installation is complete.

To help the process go smoothly, please:

• Clear the areas where flooring will be installed, including removing small furniture and personal items.

• Ensure pathways are clear for installers to bring in materials and equipment.

• If you have pets, arrange for them to be secured or away during installation.

• If you require furniture moving, notify us ahead of time.

Installation time varies depending on the size and complexity of your project, but most jobs are completed within 1 to 3 days. We’ll provide an estimated timeline when you schedule your installation.

Our team works hard to keep your home clean during and after the project. We clean up all debris and dust related to the installation before we leave.

Yes! Many customers prefer to be home to answer questions or make decisions. If you can’t be present, just let us know—we’ll keep you updated throughout the process.

We’ll provide care and maintenance instructions tailored to your new flooring. Depending on the flooring type and installation process, it’s a good idea to avoid heavy traffic for a short time and follow any specific guidelines to protect your investment.

Yes, we offer old flooring removal as part of your installation package. This includes taking up carpet, tile, hardwood, or laminate flooring to prepare for your new floors. We’ll haul away the debris so you don’t have to worry about disposal.

Old flooring removal may incur an additional fee depending on the type and amount of material to be removed. We’ll provide a clear quote for this during your estimate.

In some cases, yes—especially with laminate or LVP products. However, it depends on the condition and type of your current floor. Our installers will evaluate your space during the estimate and advise the best approach.

Uneven or damaged subfloors can affect the durability and appearance of your new floor. We offer subfloor repair and leveling services for an additional fee, which we recommend for a long-lasting installation.

We recommend scheduling your installation at least 3–4 weeks ahead to secure your preferred dates and allow time for product delivery and prep.

While our team works carefully to minimize dust, some dust and noise are normal with flooring removal and installation. We recommend covering or removing valuables and preparing your home accordingly.

Your satisfaction is important to us! If you have any questions or concerns during or after installation, please contact our office immediately. We’re committed to resolving issues promptly.

Yes, we stand behind the quality of our work and offer installation warranties. Specific warranty details vary by product and service—ask your estimator for information tailored to your project.

We try to accommodate flexible scheduling when possible. Let us know your availability and we’ll do our best to find a time that works for you.

Absolutely! Our installers use floor protectors, drop cloths, and shoe covers to minimize dirt and damage to your walls, baseboards, and existing surfaces while working.

If our team discovers any hidden issues like water damage or mold, we’ll pause the project and notify you immediately. We can help recommend trusted contractors to address these problems before continuing with installation.

It’s best to maintain a consistent indoor temperature between 60°F and 80°F for at least 48 hours before installation. This helps acclimate certain flooring types, like hardwood and laminate, to your home’s environment.

Yes! Just make sure pets are secured or kenneled during installation for their safety and to allow our team to work efficiently without distractions.

We appreciate at least 48 hours’ notice for rescheduling to accommodate other customers and keep projects on track.

Changes are possible but may affect your installation timeline and pricing. Please contact us as soon as possible so we can update your order and reschedule if necessary.

We typically remove and reinstall baseboards or shoe molding as part of your installation to ensure a clean, finished look. Any extensive trim work will be discussed during your estimate.

Yes, we install flooring on stairs, including carpet, hardwood, laminate, and tile. Stair installations may involve additional labor and material costs, which we’ll include in your quote.

Our installers take great care, but if accidental damage occurs, please report it immediately. We have insurance coverage and will work with you to resolve any issues fairly and promptly.

For safety and efficiency, it’s best if children are kept out of the work areas during installation. You might arrange for childcare or keep kids in a different part of the home temporarily.

Please ensure that walkways and driveways are cleared of snow and ice on installation day. This helps our team safely bring materials into your home and prevents delays.