Frequently Asked Questions
VALLEY CITY | JAMESTOWN
Have questions about flooring, installation, or financing? We’ve answered the questions we usually hear the most.
Don’t see your question listed here? Contact us or stop by our Valley City or Jamestown showroom—we’re happy to help.
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Financing Questions
What forms of payment do you accept?
We accept a variety of payment methods for your convenience, including:
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Major credit and debit cards
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Checks
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Cash
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Synchrony financing for qualified customers
Do you offer financing for flooring projects?
Yes! We offer flexible financing options through Synchrony Bank, so you can start your project now and pay over time. Whether you’re replacing flooring in one room or remodeling your entire home, financing can help you manage your budget.
How does Synchrony financing work?
Synchrony offers promotional financing plans with special interest rates or deferred interest, depending on your credit and the promotion available at the time. We’ll walk you through the terms and help you choose the right plan.
How do I apply for Synchrony financing?
It’s easy! You can apply:
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In-store or during your estimate appointment, with help from our team
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Or, in some cases, online through a secure Synchrony application link we’ll provide
Is financing available for all types of flooring?
Yes—Synchrony financing can be used on any product or service we offer, including carpet, hardwood, LVP/LVT, laminate, tile, and installation.
Do I have to make a down payment with financing?
That depends on the financing terms you select. Some promotions require no money down, while others may. We’ll explain all options clearly before you sign anything.
Is there a fee or penalty for paying off financing early?
No—there’s no prepayment penalty with Synchrony. You can pay off your balance early at any time without extra fees.
